Britain’s broken railways turned me into a Delay Repay evangelist |
By Vix Leyton
Every December my phone serves me my Spotify Wrapped, a glossy little slideshow announcing which songs I bullied my neighbours with
Or, in my case this year, showing how leaving a suggested track on repeat overnight by accident can destroy my algorithm and misrepresent me (Always Crawl by Radiogram, allegedly my top song. You haven’t heard of it - no one has. I’m one of 12 monthly listeners). But the app I actually want a Wrapped from this year is something far less glamorous: National Rail.
Because if I had a ‘Railway Wrapped 2025,’ it would open with the depressing stat that my biggest passive income stream has not been savings, side hustles or premium bonds; it has been delay repay compensation.
I have made so many claims that I know the form by muscle memory. If too much time passes without me visiting the page, my iPhone helpfully recommends it to me. My camera roll is 40 per cent screenshots of departure boards, 40 per cent proof-of-delay emails, and 20 per cent photos of me sitting in the middle of nowhere, so people could look for me in the event I........