DoorDash And Uber Allegedly Withheld $550 Million In Delivery Worker Tips |
DoorDash and Uber Eats are facing new criticism after New York City officials accused the companies of blocking delivery workers from earning more than $550 million in tips.
The allegation centers on a change made in December 2023, when both apps required customers to leave tips only after checkout instead of before placing an order.
According to a new report released Tuesday by the New York City Department of Consumer and Worker Protection (DCWP), the policy led to a sharp drop in tipping.
The agency estimates that delivery workers lost an average of $5,800 per year because of the change.
Officials say the timing mattered, as the policy began the........