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I’ve seen how isolating Amazon’s new warehouses are for its workers

4 13 0
27.07.2019

I recently visited an Amazon fulfilment centre in Tilbury, Essex. LCY2 as it’s called is a “9th generation” site, meaning it is the company’s most up-to-date, and is operated 24 hours a day by workers and robots across 2 million sq ft warehouse – around 28 football pitches.

There have been a lot of changes since Amazon was founded in 1994 by Jeff Bezos, who started the company shipping books from his garage in Seattle. Since then, the company has grown dramatically, shipping what feels like just about anything to homes worldwide. In the process, Bezos became the richest person in the world, with a net worth of over $100bn.

However, LCY2 tells a different story about Amazon. It is part of two important networks that the company has established. The first is the fulfilment network that allows Amazon to deliver physical goods the next day – or in some cases in under 2 hours. This has required the creation of huge physical infrastructure: Amazon operates 150 million sq ft across 175 warehouses. The second is Amazon Web Services, a cloud computing infrastructure that many other companies run their services on.

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