Meesho Bets Big On Voice Commerce; Will India Respond? |
Meesho Bets Big On Voice Commerce; Will India Respond?
With voice and vernacular AI that can turn simple conversations into seamless shopping journeys, Meesho is reimagining ecommerce. But can it convert India’s 500 Mn hesitant internet users into confident online shoppers?
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Somewhere in the bustling market of a tier II town, a woman walks into a fabric store.
She points to a kurta and says, “Bhaiya, ye dikhao… is colour ka, is range mein” (Show me this article, in this colour and in this price range). No search bar. No filters. No English. Just a plain and simple conversation, followed by a smile and a nod, and three options on the counter.
She points to a kurta and says, “Bhaiya, ye dikhao… is colour ka, is range mein” (Show me this article, in this colour and in this price range). No search bar. No filters. No English. Just a plain and simple conversation, followed by a smile and a nod, and three options on the counter.
This is the template that Meesho wants to bring to your phone screen — conversational, vernacular and entirely natural.
Earlier this week, the Bengaluru-based horizontal........