Why Customers Don’t Mind Paying More If You Get This Right

Why Customers Don’t Mind Paying More If You Get This Right

Pricing isn’t the problem. Value is.

BY TONY MANGANIELLO, TONY MANGANIELLO, ORGANIZATIONAL SYSTEMS CONSULTANT

Illustration: Getty Images

Most founders spend weeks agonizing over pricing models — cost-plus, value-based, outcome-based, and competitive pricing. They read books, hire consultants, and build spreadsheets. Yet, they’re solving the wrong problem.  

Pricing models are important, but they answer only one question:........

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