Chewy’s CEO Is Chasing ‘Empathy at Scale’ |
Chewy’s CEO Is Chasing ‘Empathy at Scale’
Sumit Singh is betting AI can help the e-tailer get bigger—and better at delighting pet parents.
BY STEPHANIE MEHTA, CEO AND CHIEF CONTENT OFFICER OF MANSUETO VENTURES, PARENT OF INC. AND FAST COMPANY @STEPHANIEMEHTA
Photos: Chewy, Adobe Stock
Hello and welcome to Modern CEO! I’m Stephanie Mehta, CEO and chief content officer of Mansueto Ventures. Each week this newsletter explores inclusive approaches to leadership drawn from conversations with executives and entrepreneurs, and from the pages of Inc. and Fast Company. If you received this newsletter from a friend, you can sign up to........