Everyone’s Using AI at Work. So Why Isn’t Performance Improving?
Everyone’s Using AI at Work. So Why Isn’t Performance Improving?
More AI, more work, fewer results — something’s off.
EXPERT OPINION BY REBECCA HINDS, REBECCA HINDS, AUTHOR OF YOUR BEST MEETING EVER @REBHINDS
In 1975, organizational psychologist Steven Kerr published a now-classic essay titled “On the Folly of Rewarding A, While Hoping for B.” Its central argument still stings: Organizations say they want one thing, but then they reward something entirely different.
They preach teamwork,........
