The Simple Systems That Separate Scalable Startups From Chaotic Ones

In startup culture, “scrappy” is fun until it turns into operational chaos.

BY NETTA JENKINS, FOUNDER, HIC; WORKPLACE CONSULTING FIRM | AUTHOR OF SUPERCHARGED TEAMS

Illustration: Getty Images

High-growth startups love speed. What they don’t love is the operational drag that comes with scaling people without efficient professionals on board — at least until it’s too late. Hiring ramps up, managers improvise........

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