5 Proven Customer Service Principles From Danny Meyer |
5 Proven Customer Service Principles From Danny Meyer
If you’re still asking, “How was everything?”… you’re already behind.
EXPERT OPINION BY MICAH SOLOMON, THE CUSTOMER EXPERIENCE EXPERT @MICAHSOLOMON
Danny Meyer. Photo: Getty Images
With 25 James Beard awards and restaurants that range from white-tablecloth fancy to Shake Shack’s brand of casual, owner Danny Meyer has built a hospitality empire in large part on legendary customer service, or what he prefers to call........