Companies Are Rushing to Deploy AI Agents. The Smart Ones Are Doing Something Crucial First

AI agents are set to transform the workplace, but companies need to take a key step to ensure success.

BY KOLAWOLE ADEBAYO, COLUMNIST

Illustration: Getty Images

Michael Treacy, the head chef of Domino’s Australia, is not who you’d typically expect to be an early enterprise AI adopter. But earlier this year, the pizza chain deployed Snowflake’s AI platform across its 3,503 stores, and Treacy became one of its most active users—querying product performance data across international markets without touching a dashboard or waiting on an analyst. There was no technical training nor SQL queries—just........

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