Going Viral Wins Views, but It Doesn’t Build Trust. Here’s What to Do Instead

Going Viral Wins Views, but It Doesn’t Build Trust. Here’s What to Do Instead

Attention is rented. Authority is owned.

Illustration: Getty Images

Founders ask me how to go viral. They never ask me how to be remembered. 

That’s the gap. Most founders building a brand online are chasing a post that takes off, a reel that gets shared a million........

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