Amazon Just Sent Its Most Loyal Kindle Customers the Worst Thank-You Note of All Time

The company is cutting off its oldest Kindle models starting next month.

EXPERT OPINION BY JASON ATEN, TECH COLUMNIST @JASONATEN

Jeff Bezos, chairman, president and chief executive officer of Amazon.com Inc., holds an Amazon.com Kindle DX during a news conference in New York, U.S., on Wednesday, May 6, 2009. Amazon, trying to broaden the appeal of its Kindle electronic reader, unveiled a larger version that’s designed for newspapers and textbooks. Photographer: Andrew Harrer/Bloomberg News

As a general rule, sending an email to customers that starts........

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