The Founder of a $3 Billion Startup Says Most Entrepreneurs Fail to Delegate—But It Can Be a Superpower

Thumbtack founder Jonathan Swanson believes in an approach he calls ‘delegation by algorithm.’

BY CHRIS MORRIS @MORRISATLARGE

Illustration: Getty Images

Jonathan Swanson knows that building a billion-dollar business isn’t something you can do on your own. In the past 16 years, Swanson has founded two fast-growing startups: San Francisco-based Thumbtack, a home-services marketplace with a valuation of over $3 billion, and his most recent venture, San Juan, Puerto Rico-based Athena, a platform that pairs leaders with personal assistants. One of the keys to his success as a........

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