How India Should Look At AI: Opportunity, Efficiency And The Challenge Of Inequality |
One of the primary issues discussed at the 2026 World Economic Forum Annual Meeting in Davos was AI and its impact. AI is an inevitability, and while one can be slow to adopt the same, it must be accepted over time. This is more so as a start has been made in almost every industry. There are definite gains to be made by adopting AI, but concerns remain for both companies and governments.
What the WEF survey shows
A survey carried out by the WEF among economists revealed some interesting results. Around 54% of those surveyed agreed that AI will lead to displacement of existing jobs, indicating acceptance of this outcome. Around 45% believed that AI will increase profit margins of companies using more AI, which means efficiency gains are to be had. Thirty-seven per cent felt that there would be increased access to goods and services, and 30% voted in favour of the affordability of goods improving. Around 24% were concerned about increasing concentration in industry, while 21% had apprehensions about discrimination against some demographic groups. These results broadly tell us everything about the pros and cons of AI.
Efficiency gains across industries
How does it stack up in India? It is almost unequivocal that there are efficiency gains to be had across various industries. Customer service is one area across all companies which will be enhanced with the greater use of AI, as it involves creating chatbots which can address most issues that are faced by people. Almost all service sector........