The chaos caused by India’s largest domestic airline, IndiGo, cancelling or delaying hundreds of its flights in the last few days is unprecedented. Passengers at airports nationwide are a harried lot as they wait for updates on flights. Irate travellers are now expressing their anguish on social media. IndiGo must take the blame for this state of affairs, as it was well aware that the new Flight Duty Time Limitation rules (FDTL) mandated by the civil aviation regulator, the Directorate General of Civil Aviation (DGCA), were to be operational in two phases from July 1 and November 1 after repeated extensions. These rules, brought into force for enhanced safety, include........

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