This is the hidden reason your AI investments are failing, according to Brené Brown

Most C-suite leaders today are obsessed with preparing employees for the AI era by teaching new technical skills. Brené Brown thinks they’re fighting only half the battle.

The billions being poured into AI, she says, will not pay off if companies fail to invest in the human foundations—trust, development, and culture— that determine whether these tools actually improve performance.

“I don’t blame the C-suite for wanting to believe it’s about skills because that’s easier than creating a deep sense of mattering and courage and trust and agency,” author and researcher Brown told me last week.

New data suggests that whether AI improves performance may depend less on how much leaders use it than on the kind of culture they create around it. In a BetterUp survey of full-time workers in the U.S., Canada, and the U.K., managers with high AI usage in high-trust, high-development cultures saw team performance rise 6%. Managers with equally high AI usage in........

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