Starbucks is offering $1,200 bonuses, expanded tipping, and weekly payouts to boost the pay of its U.S. baristas |
Starbucks is offering $1,200 bonuses, expanded tipping, and weekly payouts to boost the pay of its U.S. baristas
Coffee giant Starbucks is looking to encourage its baristas and hourly workers to improve their sales and customer service by sweetening the pot with bigger financial perks.
The $103 billion coffee chain announced on Thursday that it would expand bonuses and tipping options in a bid to boost worker pay. Starting this July, all of its U.S. hourly workers, including baristas and shift supervisors, can make up to an additional $300 each quarter—amounting to $1,200 a year—when their stores meet or exceed sales, operational, and customer service goals.
There will also be new pathways for customers to tip their baristas. Currently, tipping is restricted to patrons who place orders in-store and in the drive-through and pay with cash, credit cards, or mobile transactions via Starbucks cards. But under the new policy rolling out this summer, customers will also be able to tip when paying with a credit card for mobile orders and when scanning and paying at the register.
Thanks to the new bonus and tipping incentives, Starbucks estimates that........