Italian court rules every Netflix price hike from 2017 to 2024 unlawful and orders the company to refund subscribers up to 500 euros |
Italian court rules every Netflix price hike from 2017 to 2024 unlawful and orders the company to refund subscribers up to 500 euros
Subscribers of streaming services certainly are sick and tired of price hikes, yet users often have little recourse other than simply canceling their accounts. But for users in Italy, they may soon receive some monetary compensation for nearly a decade’s worth of price jumps.
A court in Rome has ruled that Netflix’s subscription price increases in Italy over the past seven years were illegal, declaring them void under the country’s consumer protection code and ordering the company to reimburse affected subscribers.
There are roughly 5.4 million Netflix subscribers in Italy, or about 2% of its 325 million global total, according to Italy’s communications authority.
The ruling, brought forward by consumer advocacy group Movimento Consumatori, found that Netflix violated Italian law by raising fees between 2017 and January 2024 without........