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BIGGER PICTURE: The Copy Shop owner is a one of a kind

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The operative word in this week’s headline is “kind.” To explain it means starting near the end of this story.

After nearly 26 years, Pam Bryan is closing the doors of The Copy Shop in Seneca Falls.

The combination of a major decline in business, increases in the cost of materials, and other aspects of the business — insurance, payroll, utilities, etc. — led Pam, at age 67, to decide it was the right time to retire.

The reality, according to Pam, is that she has not made a profit for the last 10 years. For the last eight of those years she didn’t accept a paycheck in order to make sure her employees did.

I was there last week to pick up an updated résumé. Not that I have any plans to change jobs; rather, it’s a matter of always knowing no matter how loyal and good an employee is, one is always expendable.


© Finger Lakes Times

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