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In major switch, DoorDash announces that customers’ tips will now go to workers

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Food-delivery startup DoorDash has been under pressure for much of the year over a pay system in which customers who tip delivery people–known as “dashers”–end up subsidizing their pay. In essence, the more you pay your dasher, the less DoorDash pays them.

The optics of a company valued at nearly $13 billion relying on customer generosity to subsidize its operations finally become untenable this week. On Tuesday evening,........

© Fast Company