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5 things that resilient teams do differently

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Challenges are inevitable in any organization—whether they’re an early-stage startup or an established industry heavyweight, and whether they employ 20 people or 1,000. For companies to maintain high-performance and well-being, they need to have resilient teams. This is especially vital when they have employees who regularly carry out high-stake work in challenging environments.

Resilience is the capacity for stress-related growth, and it exists at the individual and group level. In today’s work climate, we need teams that can respond to challenges quickly and efficiently.

A resilient team doesn’t mean a bunch of emotionless individuals who never get stressed when things go wrong. What it does mean is a team who can resolve challenges as effectively as possible. They have a system to maintain team health and resources. They can recover from setbacks quickly, and they display the ability to handle future challenges together. Some common team challenges that require resilience might include the following:

Both of us spend a considerable amount of our professional lives studying resilience. Here’s what we know about what resilient teams do differently:

In our experience with professional services firms, the more senior the employee, the more likely they are to run into what Harvard researchers call the “producer-manager” dilemma. As these professionals gain seniority, they have to continue to “produce” client/technical work, but at the same time,........

© Fast Company