09-02-2026PACESETTERS 2026

How Caterpillar is using AI to augment human intelligence—and optimize its supply chain

Caterpillar CIO Jamie Engstrom wants her organization to embrace ‘the art of the possible’ when it comes to technology—without employees feeling like they’re competing with artificial intelligence for jobs.

[Source images: Caterpillar Inc., Adobe Stock Stock]

Jamie Engstrom has a winning personal motto: “We reserve the right to work smarter tomorrow”—shorthand for her IT organization’s commitment to keep learning as AI advances and Caterpillar’s business evolves. As CIO and SVP, Engstrom leads a global IT team of more than 2,200 professionals across 28 countries. Though Caterpillar has used AI in some capacity for three decades, Engstrom now drives the company’s use of AI for things like advanced analytics, automation, and........

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