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Big companies are willing to give Facebook’s Workplace a shot

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10.10.2019

On Tuesday, Facebook held a conference called Flow at a hotel near its Menlo Park, California, headquarters. The event celebrated the company’s Workplace business collaboration service, and among the pieces of news was a new usage stat: Workplace now has three million paying customers, a figure that doesn’t count nonprofit customers who can use the service for free.

As is often the case with such statistics, it’s tough to use them to assess the service in question’s competitive situation. Microsoft says that its Teams service now has 13 million daily users; Slack just announced that it has 12 million. But those figures include both paid and free users, so they’re not directly comparable to Workplace’s three million.

Still, Facebook said that those three million customers are up from two million in February, a 50% jump in eight months. And they work for organizations that have chosen to pay Facebook to use Workplace, which is a very Facebook-like experience, tailored for business. That may sound like a rounding error compared to the 2.41 billion........

© Fast Company