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No, you shouldn’t disqualify a candidate because they didn’t send a thank-you note

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Should the absence of a “thank-you” note from a candidate be a deal breaker in a hiring decision? Business Insider and INSIDER executive managing editor Jessica Liebman made the case in an article. Her piece generated realms of feedback, which led to many lively conversations.

She has since clarified, in a follow-up article, that a “thank-you” note isn’t the only factor in her organization’s hiring decision. She also noted that they had hired employees who didn’t send thank-you notes. Still, the first article conveys the message that a thank-you note can make or break an interview (even though Liebman insisted this isn’t the case). That’s an issue–because relying on candidate etiquette is a subjective criterion. When companies enforce them, it can hinder their (otherwise strong) hiring practices.

Hiring teams should rely on a process that takes subconscious bias out of the equation. Otherwise, organizations risk making decisions that can overlook qualified applicants. A dependence on subjective hiring criteria demonstrates that a company may........

© Fast Company