Travelers just ranked the best airlines in America, and one major carrier slipped badly |
Travelers just ranked the best airlines in America, and one major carrier slipped badly
Customers increasingly say reliability, Wi-Fi, rewards programs, and customer service matter more than cheap fares alone.
[Photo: geargodz/Adobe Stock]
BY Anna-Louise Jackson
Delta Air Lines has become the new go-to carrier that American travelers consider when purchasing a flight, leapfrogging rivals American Airlines and United Airlines, according to an annual study released this week by YouGov.
In addition to moving up the ranks for travelers considering future ticket purchases, the Atlanta-based airline also........