If technology could bring traffic fatalities down to nearly zero, why not embrace it?

A culture of fear makes it easy to cloud our judgment

For thousands of years, walking and horseback riding were the fundamental modes of transport, and settlement patterns were a direct reflection of transport options. Compact, low-rise villages and cities made sense based on how far people could reasonably travel on foot or by horse. This was true all the way up until the late 1800s.

Then came an invention that let people travel incredible distances in seconds, entirely reshaping cities with dense population clusters. The technology was a sturdy box designed to transport multiple people at once, but often carried just one. I’m talking, of course, about the elevator.

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Elevators transformed city planning in remarkable ways, long before automobiles sprawled life horizontally. Before elevators, buildings stayed squat because stairs limited height. Walking up two or three flights isn’t terrible. Carrying a briefcase up 10 flights of steep, dark stairs to the office is, pardon the pun, another story. It didn’t take long for skylines to change following the invention of the elevator.

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Each early elevator had its own operator who mastered the timing and touch of hand-crank controls. These operators wore their Sunday best as a psychological reminder: “We will safely get you to your destination.” Brilliant minds innovated on the elevator, adding safety technology like automatic brakes, but it was the human touch that eased public nerves. It’s hard now to imagine feeling completely helpless in an elevator, but such was life in the early 20th century. Zero chance ordinary people like you and me were going to attempt to operate an elevator without rigorous training first.

Full automation

That changed dramatically with the September 1945 New York City elevator operators’ strike. Around 15,000 operators, doormen, porters, and maintenance workers walked off, halting service in over 2,000 buildings. About 1.5 million people avoided elevators, opting for stairs or staying home rather than risk operating the cars themselves. But “self-service” features like electric power, emergency phones, and push buttons were already spreading, so the strike helped open the doors to full automation. 

Self-driving elevators! You can practically hear the traveling public gasp. Walk into a box, let the doors close and lock you in, and trust that this thing would take you quickly—but not too quickly—the proper distance.

© Fast Company

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