April 17, 2024 marked eight years since my mother, Victoria Billingsley, departed this life at the age of 94. It was also the same day she received a letter from Hôtel-Dieu Grace Healthcare about “the recent cyber incident” affecting local hospitals in the Southwest Ontario region.

“We can confirm,” the letter explained, “that, unfortunately, you were included in this group and some of the personal health information that you provided to Hôtel-Dieu Grace Healthcare was stolen by cyber criminals. Based on our analysis of these files, we believe the following information of........

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