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Will Business Travel Ever Return to Normal?

1 26 19

One of the most remarkable indicators of the pandemic’s impact on business came last spring when the Global Business Travel Association reported a nearly 90 percent drop in business travel. By comparison, the attacks of 9/11 resulted in only an 11 percent decline in business travel one month later. Airline travel has certainly rebounded this year, with data from the Transportation Security Administration showing about twice as many passengers traveling this year compared to the same time period last year.

Yet many businesses remain reluctant to send their people packing as the Delta variant rages among the unvaccinated. Indeed, the TSA’s data shows that travel is far from rebounding to pre-pandemic levels. The GBTA’s most recent report attributes flat business travel to Delta concerns (the variant, not the airline) and the adoption of alternatives to travel. When, and most importantly how, should businesses return to travel? Here are my top takeaways for post-pandemic business travel.

Related: 5 Ways to Make Business Travel More Productive

Yes, the cliché for so much of how we make decisions now rings true for business travel as well: Things might never be the same. At the height of the pandemic,........

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