Back when I ran my advertising agency, the idea of remote or hybrid working was unheard of. The entire staff was expected to be in the office daily unless someone was out sick or on vacation. We dealt with generational differences, sure, but always face-to-face, within our office walls.
Leaders today continue to deal with the complex challenge of effectively communicating across generations, but now it's further complicated by the rise of hybrid work environments. It's not just about getting different generations to work well together; they also have to manage teams split between the office and home. Being good at this isn't just nice to have; it's a must-have. With a mix of in-office and remote work and employees from Baby Boomers to Gen Z, mastering this skill has become more important than ever.
Each generation — from Baby Boomers, who really value stability and face-to-face chats, to the Gen Z crowd, who are all about digital and quick, authentic communication — has its own style. Getting this right is key to running a smooth operation. In this article, we'll look at ways to ensure everyone feels included and heard, no matter their age or where they're working from.
Before diving into the strategies, it's important to understand who........