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3 Key Areas Where Employers Must Effectively Communicate Right Now

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We are at the beginning of a “new normal” workplace. The early stages of any paradigm-shifting change is the figuring out and experimentation stage. Employers are all trying to define what the new normal should look like for their company. It's also during this beginning phase that employees tend to feel the most uncomfortable, because there are many unknowns involved. Where so much is unknown, rumors tend to spread like wildfire among employees, further exacerbating the uncertainty.

Effective communication helps to calm the fears that many employees might be thinking in silence. And open communication from the leadership team is a two-way street — be open, honest and transparent with your employees, and they are more likely to be open and honest with you.

What is clear is that employee needs have changed. Unless, as an employer, you understand how they have changed and how you can meet employees in the middle, you greatly increase your chances of a whole host of problems: The Great Resignation, churn and burn of employees and performance issues arising as a result of mental health issues, stress and burnout of employees.

I had a conversation with Whitney Benner, chief people officer of global AI information discovery platform Dataminr, which has deliberately focused........

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