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Give us back our face-to-face GP appointments, say Norfolk patients

5 2 31

As the Prime Minister insists patients must be able to see GPs face-to-face, we access the situation in Norfolk and ask whether getting in person appointments is an issue.

Boris Johnson has said symptoms may be missed and people will "suffer" if GP appointments are not held face-to-face, saying people "should see their GPs in person if that's what they need."

Prime Minister Boris Johnson. - Credit: PA

And people in Norfolk have raised their concerns over not being able to get an appointment with their GPs in person, with some saying they had to wait weeks before getting a phone consultation.

Mark Knight, 73, from Paston, said he feels "abandoned" and finds it difficult explaining things over the phone.

He said: "I just don't get it.

Mark Knight shared his concerns over people not being able to get face-to-face appointments with their GPs. - Credit: Mark Knight

"My sister fell over and she has two black eyes, and had to wait five to six hours before she got to have a telephone conversation with the doctor.

"If you're covered in bruising and cuts, you want to be able to see someone not sit around all day and wait."

The 73-year-old added that he is receiving physiotherapy sessions over the phone and has heard of others struggling to see their GPs in person.

He said: "They complain about A&E being busy but if you can't see a doctor face-to-face then what's the next thing you're........

© Eastern Daily Press

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