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Revealed: Norfolk people's low success with self-isolation payments

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Norfolk people applying for support from a government-funded scheme while they self-isolate because of coronavirus are mostly having applications rejected, it can be revealed.

Data released by Norfolk’s district councils under the Freedom of Information Act has shown some strikingly low success rates among people applying for the government’s £500 Test and Trace Support Payment.

The scheme was launched in September to give people on low incomes who have been told to self-isolate a financial incentive to stay at home.

To be eligible, an applicant must be employed or self-employed and unable to work from home, and be receiving, or be the partner of someone receiving, certain benefits.

In the period from September 28 until late January, at least 4006 people in Norfolk had applied for the scheme, but 2005 of that number had been unsuccessful. Just 1101 had been successful, and 900 were still waiting to hear the result of their application.

If pending applications are excluded, this could suggest Norfolk’s success rate is roughly within the national average, as the BBC have reported that about two thirds of applicants are being turned down for the payment across England and Wales.

Applicants had more luck in some parts of the county than others.

Breckland Council said they were dealing with a spike in applications in the weeks following Christmas. - Credit: Ian Burt

In Breckland, just 94 out of 441 applicants had been deemed eligible for the lump sum as of January 24. 208 had been unsuccessful while 139 applications remained “outstanding”.

The biggest single reason given by Breckland for payments being withheld was applicants or their........

© Eastern Daily Press

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