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Patients wait eight hours in A&E as hospital urges 'genuine emergencies'

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Patients experienced waits of more than eight hours at a Norfolk hospital, which is urging people not to come to accident and emergency unless a "genuine emergency".

The NHS across Norfolk has throughout the summer urged the public to seek the right treatment for illnesses and injury, with patient numbers to A&E reaching record levels, in part due to a surge in visitor numbers to the county.

Patients at the James Paget University Hospital, in Gorleston, reported waits of up to nine hours on Tuesday, with staff triaging patients in order of highest clinical need.

The board indicating possible waiting time to patients at A&E at the James Paget on Tuesday, August 24. - Credit: Supplied

A Great Yarmouth man, who did not wish to be named, arrived at 3pm on Tuesday afternoon, having been referred to be seen for treatment including a scan by his GP.

After seven hours he was seen and left the hospital at around 3am and said it was "distressing" that people arriving at the hospital were walking away from medical treatment due to the long waits.

The Great Yarmouth resident said: "It shocked me. At times you expect three to four hours, I was surprised it was eight to nine hours.

"A 94-year-old woman came in with a big gash on her head, she went to register, sat down for a couple of minutes and discussed with her daughter are they going to wait."

The gentleman said in conversation that waits were being impacted by severe staff shortage and it was "how it is at the moment".

The James Paget University Hospital is urging people not to come in unless it is a genuine emergency. - Credit: Copyright: Archant 2019

The hospital did not comment when asked if........

© Eastern Daily Press

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