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Amazon's Alexa lies to — and spies on — consumers

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14.04.2019

If you ask Amazon's voice-activated virtual assistant, Alexa, whether it is spying on you, the device will reply that it is not and add that your data privacy is very important to it. But then, last week, we learned the truth: Amazon has its employees listen to and transcribe thousands of Alexa conversations each day — without users knowing. According to Amazon, this helps improve the customer experience.

Read more: Amazon CEO Jeff Bezos accuses National Enquirer newspaper of blackmail

Evidently, Amazon thinks customers' experience is more important than their privacy because it not only recorded "official" Alexa requests but, according to Bloomberg, also people singing in the shower, kids calling for help and even what sounded like a sexual assault.

DW's Martin Muno

Amazon officials have shown no remorse about violating Germany's........

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