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Op-ed: Do robots care about your civil rights?

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With 86% of major U.S. corporations predicting that artificial intelligence will become a “mainstream technology” at their company this year, management-by-algorithm is no longer the stuff of science fiction.

AI has already transformed the way workers are recruited, hired, trained, evaluated and even fired. One recent study found that 83% of human resources leaders rely in some form on technology in employment decision-making.

For example, at UPS, AI monitors and reports on driver safety and productivity, tracking drivers’ every movement from the time they buckle their seat belts to the frequency with which they put their trucks in reverse. At IBM, AI identifies employee trends and makes recommendations that help managers make decisions on hiring, salary raises, professional development and employee retention. Even NFL teams are using AI to assess player skills and make injury risk assessments during the recruiting process.

Amazon, a pioneer in the use of AI, has gone all in by integrating the technology throughout its entire company, especially in human resources. Just a few months ago, contract employees for Amazon claimed that they were being summarily fired by automated emails for failing to meet preprogrammed productivity bench marks.

In fact, Amazon’s use of an electronic tracking system made headline news for the way........

© Chicago Tribune

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