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Jake Cole

Jake Cole

The Hill Times

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Cole: Improving the public service starts with listening to what employees say

To Clerk of the Privy Council John Hannaford and other federal department heads: Look at the agencies your own surveyed workers think are getting it...

11.12.2023 9

Ottawa Citizen

Jake Cole

Cole: Ranking Canada's best and worst federal agencies and departments

The government can learn a lot from its own Public Service Employee Survey, including who is doing things right. But the exercise remains opaque.

18.10.2023 8

Ottawa Citizen

Jake Cole

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