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Welcome improvements made to City of Peterborough communications

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Over the past few years, I have been a critic of the City of Peterborough's practices of community consultation and engagement. The ways in which the city communicates or fails to communicate with its public has easily taken top spot in terms of the frequency of mentions in this column. In making the case, I have consistently resisted unaccountable criticism, choosing instead to make specific and practical suggestions for improvement. While there have been some modest communication gains by the city this term such as such as the funding of community events by councillors and the online streaming of council meetings, my call for improvement has generally been met by a wall of habitude or indifference.

In the past few weeks, all that changed. First, the city has decided to create a new manager of communication services. The staff report recommending the change frankly acknowledged that the absence of a communications strategy had left........

© Peterborough Examiner