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Digital transformation

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One of the buzz concepts of recent years is “digital transformation.” It goes hand in hand with Industry 4.0. Everybody is talking about it but few have embarked on a really transformative journey. Most people and companies are still trying to figure out what to digitize and when. My answer is that we should all digitize right now.

In general terms, we define digital transformation as the integration of digital technology into all areas of a business resulting in fundamental changes to how businesses operate and how they deliver value to customers. Beyond that, it is a cultural change that requires organizations to continually challenge the status quo, experiment often, and get comfortable with failure. This sometimes means walking away from long-standing business processes that companies were built upon in favor of relatively........

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